Makes Your Life Healthier!
+91 89 2777 2777
Makes your life healthier!
INTRODUCTION

Fibro Foods Private Limited (“Fibro Foods”) is committed to providing you with the highest quality food products and innovative solutions. Over the years, Fibro Foods  has transformed itself in order to provide the quality foods and services our customers depend on.

Fibro Foods knows you care about your privacy. This Privacy Policy describes how Fibro Foods collects, uses, and shares your information when you use and interact with our products and services and applies to persons in India and anywhere else in the world who use our Services (“Users”). Our Privacy Policy and Terms & Conditions applies when you access and use of all Fibro Foods operated and controlled websites including www.fibrofoods.com and all other online services controlled or provided by Fibro Foods (collectively, the “Services”).

We encourage you to read this Privacy Policy before using our Services. Your use of our Services signifies that you agree with all terms of this Privacy Policy, so please do not use our Services if you disagree with any part of this Privacy Policy.

This Privacy Policy applies only to the Services, and the collection, use, disclosure, and protection of your information in relation to the Services. It does not apply to third party websites, applications, or services.

If you have questions about Fibro Foods’s Privacy Policy or practices, or if you need to contact us about the information we collect about you, our contact information is at the end of this Privacy Policy.

1. ELIGIBILITY TO USE THE SERVICES

Fibro Foods’s Services are not directed to minors under the age of 18. You may not use the Services if you are under the age of 18. If a child has provided us with personal information, a parent or guardian of that child may contact us to request that this information be removed from our records. We will use reasonable efforts to remove the child’s information from our existing files.

2. INFORMATION COLLECTION AND USE

Fibro Foods collects various types of information when you access, use, or interact with the Services. The information about you is collected in three ways: directly from your input, from third-party sources, and through automated technologies. The types of information Fibro Foods may collect include:

Personally Identifiable Information

Fibro Foods may collect Personally Identifiable Information about you through your use of the Services. “Personally Identifiable Information” refers to information about you that may be used to identify you, such as your: first name, last name, address, zip code, email address, or phone number. We may combine the Personally Identifiable Information we collect with additional information we collect about you or obtain from third-party sources. Fibro Foods may use your Personally Identifiable Information to inform you of other products or services available from Fibro Foods and its affiliates. Fibro Foods may also share your Personally Identifiable Information outside of Fibro Foods. For example, Fibro Foods may share data with our third-party partners to help perform statistical analysis, send you email or postal mail, or to provide customer support to Users.

You are not required to provide your Personally Identifiable Information; however, if you choose to withhold certain Personally Identifiable Information, we may not be able to provide you with certain of the Services.

Fibro Foods Account Information

Fibro Foods may require you to register for an account in order to use certain Services, (a “Fibro Foods Account”). We do not require that you register or provide personal information to view many of our Services. However, if you do register, you will have access to certain areas of the Services that require registration. Fibro Foods may collect information about you in connection with your registration for your Fibro Foods Account, which may include Personally Identifiable Information and other information such as a username, password, personal profile, pictures, your location, and information about your contacts. Please be aware that some of your Fibro Foods Account information may be displayed publicly.

Payment Transaction Information

You may provide certain information to complete payments via the Services, including your name, address, credit or debit card number, card expiration date, CVV code, and billing address (collectively, “Payment Information”), along with your delivery or shipping address, to complete payment transactions through certain of our Services. We consider the Payment Information we collect from you private and will not make such information public. We may collect and store information related to your purchases made through our Services.

Correspondence Information

If you email us, subscribe to our newsletters or mailing lists, or purchase products or services through the Services, we may keep your message, email address, and contact information to respond to your requests, provide the requested products or Services, and to provide notifications or other correspondences to you. We do not share or sell any personal information to other organizations for commercial purposes.

Public Information

Fibro Foods may collect information about you from publicly available sources. Information you make publicly available in any public or open forum, such as on a social network, may be considered public information for the purposes of this Privacy Policy, and may be accessed and collected by Fibro Foods. Please be aware that any content or information you share with or provide to third parties using or related to your use of the Services is nether private, nor confidential. Fibro Foods is not responsible for any content or information you post or share with third parties.

Information We Collect Automatically

Links: Fibro Foods may keep track of how you interact with links across the Services, including our email correspondences, third-party services, and client applications. We do this to help analyze the use of and improve the Services. Link information is generally only analyzed on an aggregate basis.

Unique Identifiers: When you use or access the Services, we may access, collect, monitor, store on your device, and/or remotely store one or more “Unique Identifiers,” such as a universally unique identifier (“UUID”). Unique Identifiers are small data files or similar data structures stored on or associated with your device that uniquely identify your device, whether or not you establish a Fibro Foods Account. A Unique Identifier may be data stored in connection with the device hardware, in connection with the device’s operating system or other software, or via data sent to the device by Fibro Foods. A Unique Identifier may convey information to Fibro Foods or to a third-party partner about how you browse and use the Services and may help us or others provide reports or personalized content and advertisements. A Unique Identifier may remain persistently on your device, to help you log in faster and enhance your navigation through the Services. You can typically change your browser settings to disable use or availability of Unique Identifiers. Some features of the Services may not function properly if use or availability of Unique Identifiers is impaired or disabled.

Log File Information: When you use our Services, we may receive log file information such as your IP address, browser type, access times, domain names operating system, the referring web page(s), pages visited, location, your mobile carrier, device information (including device and application IDs), search terms, and cookie information. We receive log file data when you interact with our Services, for example, when you visit our websites, sign into our Services, or interact with our email notifications. Fibro Foods uses log file data to provide, understand, and improve our Services, and to customize the content we show you. Fibro Foods may link this log file to other information Fibro Foods collects about you via the Services.

3. EMBEDDED CONTENT

We may include embedded content in our Services, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged-in to that website. Below you can find a list of the services we use:

FACEBOOK

The Facebook page plugin is used to display our Facebook timeline on our site. Facebook has its own cookie and privacy policies over which we have no control. There is no installation of cookies from Facebook and your IP is not sent to a Facebook server until you consent to it. See their privacy policy here: Facebook Privacy Policy .

TWITTER

We use the Twitter API to display our tweets timeline on our site. Twitter has its own cookie and privacy policies over which we have no control. Your IP is not sent to a Twitter server until you consent to it. See their privacy policy here: Twitter Privacy Policy .

YOUTUBE

We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: YouTube Privacy Policy.

4. COOKIES

Fibro Foods uses cookies and similar tracking technology (collectively, “Cookies”) to collect and use personal information about you, including to serve interest-based advertising. Fibro Foods uses Cookies to help personalize and maximize your online experience and time online. A cookie is a text file that is placed on your hard drive by a Web page server. Cookies are not used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to your computer, and can only be read by a Web server in the domain that issued the cookie to you.

One of the primary purposes of Cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize fibrofoods.com pages, or register for services, a cookie helps us to recall your specific information (such as user name, password and preferences). Because of our use of cookies, we can deliver faster and more accurate results and a more personalized site experience. When you return to fibrofoods.com, the information you previously provided can be retrieved, so you can easily use the features that you customized. We also use cookies to track click streams and for load balancing.

You may have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline all cookies if you prefer. Alternatively, you may be able to modify your browser setting to notify you each time a cookie is tendered and permit you to accept or decline cookies on an individual basis. If you choose to decline cookies, however, that may hinder performance and negatively impact your experience on fibrofoods.com

5.Information Use and Sharing

Fibro Foods will not share, sell, rent, or otherwise disclose your private personal information to third parties without your consent, except in the limited circumstances described in this Privacy Policy, including to:

Service Providers

Fibro Foods works with various organizations and individuals to help provide the Services to you (“Service Providers”), such as hosting companies, payment processors to process payments, or companies that provide analytics information, like Google Analytics. We may share your personal information with our Service Providers for the purpose of providing the Services. The information we share to our Service Providers may include both information you provide to us and information we collect about you, including Personally Identifiable Information, Payment Information (to our payment processing providers only), information from data collection tools like cookies, web beacons, log files, Unique Identifiers, and location data. Fibro Foods will take reasonable steps to ensure that our Service Providers are obligated to reasonably protect your information on Fibro Foods’s behalf. If Fibro Foods becomes aware that any Service Provider is using or disclosing information improperly, we will take commercially reasonable steps to end or correct such improper use or disclosure.

Business Transactions

Fibro Foods may purchase other businesses or their assets, sell our business assets, or be involved in a bankruptcy, merger, acquisition, reorganization or sale of assets (a “Business Transaction”). Your information, including Personally Identifiable Information, may be among assets sold or transferred as part of a Business Transaction or shared with potential buyers.

Lawful Requests

We may be required to disclose User information pursuant to lawful requests, such as subpoenas or court orders, or in compliance with applicable laws. We generally do not disclose User information unless we have a good faith belief that an information request by law enforcement or private litigants meets applicable legal standards. We may share your information when we believe it is necessary to comply with applicable laws, to protect our interests or property, to prevent fraud or other illegal activity perpetrated through the Services or using the Fibro Foods name, or to protect the safety of any person. This may include sharing information with other companies, lawyers, agents, or government agencies. Nothing in this Privacy Policy is intended to limit any legal defences or objections that you may have to a third party’s, including a government’s, request to disclose your information.

6. Users Data Protection Rights
Access to the Information Fibro Foods Has Collected About You

Fibro Foods provides certain tools and settings within the Services to help you access, correct, delete, or modify the personal information you provided to us and associated with your account. In addition, Fibro Foods welcomes you to contact us regarding the information we have collected about you, including regarding the nature and accuracy of the data Fibro Foods has collected about you or to request an update or deletion of your information. Please note that if you choose to delete your information or opt-out of the collection and use of your information, certain features and Services may no longer be available to you.

Opting-Out of Communications From Fibro Foods

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from Fibro Foods by contacting us. You may unsubscribe from email communications from us by clicking on the “unsubscribe” link provided within the communication. You may not, however, opt-out of Services-related communications, for example, account verification, purchase and billing confirmations and reminders, changes or updates to features of the Services, or technical and security notices.

Fibro Foods may employ third party advertising and marketing to deliver ads, information, and other promotions to you, both through the Services, and via other mechanisms to provide such materials to you outside of the Services on third party websites or platforms. Users may opt-out of receiving any or all communications from Fibro Foods by contacting us. Fibro Foods may compile and release information regarding you and your use of the Services on an anonymous basis as part of a customer profile or similar report or analysis. You agree that it is your responsibility to take reasonable precautions in all actions and interactions with any third party you interact with through the Services.

7. HOW LONG WE RETAIN YOUR DATA

We may store the information we collect about you, but information generally will be retained only for as long as necessary to fulfill the purposes for which the information was collected, or as otherwise required by law. Following termination or deactivation of your Fibro Foods Account, Fibro Foods may retain your information and content for a commercially reasonable time for backup, archival, and audit purposes.

8. Information Security
Security of Your Information

Fibro Foods takes reasonable efforts to secure and protect the privacy, accuracy, and reliability of your information and to protect it from loss, misuse, unauthorized access, disclosure, alteration and destruction. Fibro Foods implements appropriate technical and organizational security measures to protect the personal information that we collect and process. When personal information (such as a credit card or bank account number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol. As no data security protocol is impenetrable, Fibro Foods cannot guarantee the security of our systems or databases, nor can we guarantee that personal information we collect about you will not be breached, intercepted, destroyed, accessed, or otherwise disclosed without authorization. Accordingly, any information you transfer to or from Services is provided at your own risk.

Please do your part to help us keep your information secure. You are responsible for maintaining the confidentiality of your password and Fibro Foods Account, and are fully responsible for all activities that occur under your password or Fibro Foods Account. Fibro Foods specifically reserves the right to terminate your access to the Services and any contract you have with Fibro Foods related to the Services in the event it learns or suspects you have disclosed your Fibro Foods Account or password information to an unauthorized third party.

Data Security Incidents

In the event that any information under our control is compromised as a result of a breach of security or other data security incident, Fibro Foods will take reasonable steps to investigate the situation and where necessary, notify those individuals whose information may have been compromised (where appropriate) and take other steps in accordance with applicable laws and regulations. We are not responsible for the functionality, privacy, or security measures of any other organization.

9. Additional Provisions Regarding the Services and Your Information
Storage and Transfer of Your Information

The information Fibro Foods collects about you may be stored and processed in your region or another country where Fibro Foods, our group companies and third party service providers and partners maintain servers and facilities, including the Netherlands, the United Kingdom, France, Germany, Spain, Portugal, Poland and the United States. This means that when we collect your personal information we may process it in any of these countries. The privacy laws may differ and may not be as protective in these countries. Fibro Foods takes steps, including through contracts, and the European Commission’s Standard Contractual Clauses for group companies, intended to ensure that the information continues to be protected wherever it is located in a manner consistent with the standards of protection required by applicable law.

Safely Using Fibro Foods’s Services

Despite Fibro Foods’s safety and privacy controls, we cannot guarantee the Services are entirely free of illegal, offensive, pornographic, or otherwise inappropriate material, or that you will not encounter inappropriate or illegal conduct from other Users when using the Services. You can help Fibro Foods by notifying us of any unwelcome contact by contacting us using the information below.

10. Changes to Our Privacy Policy

The Services that Fibro Foods provides are always evolving and the form and nature of the Services may change without prior notice to you. Fibro Foods may modify this Privacy Policy at any time. The most current version of our Privacy Police will govern our use of your information and will be located at http://www.fibrofoods.com/privacy-policy. Modifications to the Privacy Policy are effective upon the posting of an amendment to the Services. We may also notify you of changes to the Privacy Policy, particularly if we deem the changes to be material. By continuing to access or use the Services after changes become effective, you agree to be bound by the revised Privacy Policy

11. Governing Law

This Privacy Policy is governed by the laws of the State of Tamil Nadu, India, without regard to its choice of law provisions.

12. How to contact us

If you have any questions about this Privacy Policy or the practices of this Site, you may contact:

Fibro Foods Private Limited

TNHB Colony, Siddhar Kovil Main Road, Kandampatty, Salem, Tamilnadu – 636016.

Contact Number : +91 89 2777 2777

Monday through Friday 10am – 5pm

Fibro Foods Private Limited is the legal entity which determines the purposes and means of processing the information gathered at the www.fibrofoods.com

Place: Salem

Version: 1.0

Updated: December 31, 2018